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Home     >     Customer Service     >     Terms & Conditions
Your Consent
By using our site, you consent to our online terms and conditions.
Contacting Us
If there are any questions regarding this privacy policy you may contact us by email or on the following address between 10-5pm Monday-Friday our address is:

Office 404, Vashi Infotech Park
Plot 16, Sector 30
Vashi, Navi Mumbai
400705

info@glampalmhair.in

Returns & Replacements
We test all products that we dispatch and pack them to resist damage, however if on arrival you find your goods to be faulty, they must be returned in their original packaging within 7 days of receipt . For returns, you must iform us in writing within 7 days (eg. email). You are responsible for paying the return shipping fee and we may deduct shipping chargesto you, and/or a 10% restocking fee. On receipt of your goods we will inspect and issued the necessary refund or replacement through our system. Goods marked carry a 12 to 24 months warranty included in the box, please contact us if you have any further questions.
Security & Online Ordering
Ordering is easy and secure through our online system we use SSL secure server offering and industry secure environments to process your payment. Once your order is placed, you will receive confirmation email of your order placed. After your order has been dispatched for delivery, a tracking number will be available on request.
Online Purchase Terms and Conditions
All goods are dispatched in protective packaging to avoid damage in transit. We usually dispatch within 24 hours. We reserve the right to exclude shipping to certain regions and/or addresses.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. We do not store financial information in any form for any period.

Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Payment, Pricing & Promotions
Payment is made through our secure server using virtual card services using the latest in technology for trusted transactions. The service is secured and encrypted through Thawt where you will see a small padlock through our checkout process in the corner of your browser. We reserve the right to refuse a sale due to pricing problems due to technical site problems or mistakes made on our Website. If this happens we will refund your payment immediately and advise you of the problem.